It was difficult for Naoual to receive her diagnosis through the phone while she was working.
Transcript
I went to book an appointment, however it took me a while, I think a month or a month and half to have a biopsy and, following the biopsy, it took a while again to know the result. They told me: “If it’s serious, if it’s severe the doctor will call you the first or the second week, but it will take three weeks to get a result.” I am a dental prosthetist. I was working and the doctor calls me from an anonymous number: “Good day Ms. [name].” “Yes, speaking” “So, unfortunately you have cancer. We will book you an appointment tomorrow to come to the hospital and talk about the steps of the surgery and all.” I couldn’t find the words, but it was difficult to learn such news by phone.
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